Terms of use
Effective December 1, 2026
These terms are an agreement between you and Dewling Strategies Inc. ("we" or "us"), of Spruce Grove, Alberta. They cover your use of Housing Pro Planners at housingproplanners.ca. By buying a licence or using the planners, you agree to them. If you accept them for an organization, you confirm you're authorized to bind it.
1. Your licence
When you buy a plan, we grant you a non-exclusive, non-transferable right to use the planners in that plan during your licence term, for your own organization's internal work.
- Each licence covers the number of users in your plan. One login per person.
- Logins can't be shared. A team administrator may move a seat to another staff member at any time.
- Single Planner licences cover one planner, chosen at purchase.
2. Plans, billing, and taxes
- Prices are in Canadian dollars and exclude GST/HST, which we add based on your province.
- Annual plans are billed in advance for 12 months. Monthly plans are billed each month, with a 3-month minimum.
- Team plans and the Board Portal plan are annual and may be paid by credit card or invoice. Invoices are due within [30] days.
- Plans renew automatically at the end of each term unless you cancel before the renewal date.
- We'll give you at least 30 days' notice of any price change, which applies from your next renewal.
3. Cancellation and refunds
You can cancel any time, effective at the end of your current term (for monthly plans, after the 3-month minimum). [Refund policy to confirm: for example, a full refund within 14 days of a first annual purchase, and no refunds for partial terms after that.]
4. Orientation sessions
Team plans include an orientation session, delivered virtually by Dewling Strategies. Sessions should be booked within 30 days of purchase and used within the first licence year. Unused sessions don't carry over or convert to credit.
5. Your data
You own everything you enter into the planners and the reports you produce. We store your saved work only to provide the service, as described in our Privacy statement. You can export your work at any time during your licence term.
If you use the Board Portal, your organization decides who is invited, which items are in camera, and what is shared with guests and presenters, and is responsible for those choices and for keeping its official board records. Documents you upload are converted to PDF on our server in Canada. Personal calendar links let directors see meetings in their own calendar apps; anyone holding a link can see that person’s meeting titles and times, so links should not be shared, and they can be reset at any time. When your licence ends, Board Portal records are kept for 90 days so you can export them, then deleted.
6. Acceptable use
- Don't copy, resell, reverse engineer, or redistribute the planners or their templates.
- Don't try to access another organization's data or interfere with the service.
- Downloaded Excel templates are licensed for use with the planners and are marked "Used with permission."
7. Planning tools, not professional advice
The planners help you organize information and test scenarios. Results depend on the information you enter and the assumptions you choose. They are not financial, legal, accounting, engineering, or investment advice. Confirm important decisions with qualified professionals and with your funders' current program rules.
8. Ownership
The planners, their design, methods, templates, and content belong to Dewling Strategies Inc. Nothing in these terms transfers ownership to you.
9. Availability
We work to keep the planners available and secure, but we can't promise uninterrupted service. We may update features from time to time. We won't remove a planner from your plan during a paid term without offering a pro-rated refund.
10. Limitation of liability
The service is provided "as is." To the extent the law allows, we aren't liable for indirect or consequential losses, and our total liability is limited to the fees you paid in the 12 months before the claim.
11. Changes to these terms
We may update these terms. We'll post changes here and, for material changes, email account holders at least 30 days before they take effect.
12. Governing law
These terms are governed by the laws of Alberta and the federal laws of Canada that apply there.
Contact
Dewling Strategies Inc., Spruce Grove, Alberta · greg@dewlingstrategies.ca · 780-907-4542